LAURETTA EGANA INAKU-LAFFIN

Led the strategic management and enhancement of the Commission's critical IT infrastructure, encompassing LAN, WAN across state offices, and core computer systems, ensuring high availability and robust performance for all operations.

Drove the formulation and successful implementation of comprehensive IT strategies and e-government initiatives, aligning technology with government executive orders to enhance public service delivery and operational efficiency.

Provided expert recommendations on ICT hardware, software, and consumables, optimizing technological investments and ensuring the Commission remained equipped with appropriate, cutting-edge resources.

Designed and delivered regular in-house ICT training programs for staff, significantly improving digital literacy and operational capabilities across departments in collaboration with Human Resources.

Managed the maintenance and enhancement of the Commission's official website, improving user experience and serving as a key channel for public information dissemination.

Authored and submitted comprehensive Departmental annual reports within strict Q1 deadlines, providing critical data and insights to the Planning, Research and Statistics Department for strategic decision-making.

Managed daily operations and security for university residence halls, conducting nightly checks and ensuring a safe, orderly living environment for students.

Collaborated with university management to enforce Student's Code of Conduct and maintain campus law and order, resolving issues and promoting a respectful community.

Streamlined administrative processes for resident check-ins/outs and incident reporting, ensuring efficient record-keeping and compliance with university policies.

Fostered positive relationships with students and staff, serving as a role model and actively encouraging adherence to community standards.